Shipping policy

Shipping Policy

Last Updated: October 8, 2026

At Tiny Feet, we're committed to delivering quality children's footwear with a smooth and reliable shopping experience.

Please review our shipping information before placing an order.

1. Order Processing

Once your order has been successfully placed and payment has been confirmed, it will be forwarded to our fulfillment team for processing.

Estimated processing time: 1-3 business days.

Processing times exclude weekends and public holidays, unless otherwise stated.

Orders may take longer to process during promotional events, holiday periods, or periods of unusually high demand.

2. Shipping Origins

Tiny Feet works with international manufacturing, warehouse, and fulfillment partners.

Orders may be shipped directly from our international fulfillment facilities in China.

Depending on product availability and logistical arrangements, orders containing multiple items may arrive in separate packages.

International shipping may involve multiple logistics providers before the package reaches its final destination.

3. Estimated Delivery Times

Estimated delivery times vary by destination and shipping method.

Estimated delivery time to the United States: [INSERT VERIFIED DELIVERY RANGE] business days after dispatch.

For destinations outside the United States, estimated delivery times will be provided at checkout or by our customer support team.

Shipping estimates are not guaranteed delivery dates.

Customs inspections, severe weather, carrier disruptions, and other circumstances outside our reasonable control may affect delivery schedules.

4. Shipping Fees

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any free-shipping promotions will be subject to the conditions displayed on our website.

5. Tracking Information

Once your order has been dispatched, we will provide tracking information when available.

Tracking updates may take some time to appear in the carrier's tracking system.

For international shipments, tracking information may be updated by more than one shipping carrier.

6. Customs and Import Charges

International shipments may be subject to customs inspections, import duties, or local taxes.

Any applicable customer-paid import charges will be disclosed when required by law.

Customers should review any additional charges identified at checkout before completing their purchase.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information.

If you notice an error in your shipping address, please contact us immediately at info@tinyfeetco.com.

We will attempt to correct the information before dispatch, although changes cannot always be guaranteed once fulfillment has begun.

If a package is returned because of an incorrect address supplied by the customer, additional shipping costs may apply where permitted by law and disclosed to the customer.

8. Lost, Damaged, or Missing Packages

If your order arrives damaged or appears to have been lost in transit, please contact us at info@tinyfeetco.com.

Provide your order number, tracking information, and a description of the issue.

We will investigate the situation with our fulfillment and shipping partners and arrange an appropriate resolution.

We do not exclude our responsibility for delivery where applicable law places that responsibility on us.

9. Shipping Delays and Cancellation Rights

If we cannot ship an order within the advertised shipping timeframe, we will notify the customer and provide an updated shipping estimate and any cancellation or refund options required by applicable law.

Where legally required, we will obtain customer consent to a delay or issue a prompt refund.

For United States orders, we comply with applicable requirements of the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.

10. International Returns

Please note that our designated return processing facility is located in China.

Customers wishing to return an eligible item must contact our support team before arranging return shipping.

For standard, non-defective returns, customers are responsible for international return shipping costs to China, subject to applicable law.

Please refer to our Return & Refund Policy for full information regarding return eligibility, costs, and procedures.

11. Contact Us

For shipping questions or assistance with an order, please contact:

Tiny Feet

Website: https://tinyfeetco.com

Email: info@tinyfeetco.com

Business Correspondence Address:
1309 Coffeen Avenue, Suite 1200
Sheridan, WY 82801
United States

This address is not a return shipping facility.

Thank you for shopping with Tiny Feet. We look forward to helping your little ones take their next steps in comfort.